About SKIMS

SKIMS is a solutions-oriented brand redefining the future of underwear, shapewear, and loungewear. We’re known for our innovation, inclusivity, and precision across every part of the business—from design to technology.

We’re seeking a Technical Lead – Retail Systems to oversee our retail inventory and RFID ecosystem, ensuring seamless data flow, system stability, and operational excellence across all retail and warehouse operations.

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Position Overview

The Technical Lead – Retail Systems will be responsible for the technical health and reliability of SKIMS’ retail inventory and RFID application stack, including Clarity IMS, NetSuite ERP, POS systems, and 3PL/WMS integrations.

This role requires a hands-on leader capable of managing integrations, resolving complex incidents, and driving continuous system improvement. The ideal candidate combines technical depth with strong problem-solving and leadership skills to maintain accuracy, scalability, and uptime across SKIMS’ retail operations.

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Key Responsibilities

System Ownership & Reliability

• Serve as the technical owner for retail inventory and RFID applications, ensuring uptime, scalability, and data integrity.

• Maintain and optimize integrations between Clarity IMS, RFID, NetSuite ERP, POS, and 3PL/WMS platforms.

• Oversee end-to-end data flow for inventory tracking, transfers, and store transactions.

• Lead configuration, environment management, and release readiness for all retail systems.

• Implement proactive system monitoring, alerting, and observability tools to prevent sync failures or data disruptions.

Incident Management & L3 Support

• Act as the L3 escalation point for inventory and RFID system issues, coordinating cross-functional and vendor teams.

• Conduct root cause analysis and implement long-term solutions to prevent future incidents.

• Manage production incidents impacting stores, RFID reads, or inventory reconciliation.

• Create detailed runbooks and incident documentation to ensure faster recovery and operational continuity.

Integration & Engineering Practices

• Maintain and enhance API and middleware integrations across the retail ecosystem.

• Partner with Engineering and DevOps to ensure data reliability and synchronization across systems.

• Define and enforce standards for error handling, logging, and monitoring across retail integrations.

• Automate manual reconciliation and data sync processes to reduce operational overhead.

Leadership & Collaboration

• Collaborate with Retail Operations, Supply Chain, and Engineering to improve system performance and workflows.

• Partner with Product Managers and Business Analysts to design scalable, maintainable retail system solutions.

• Provide technical leadership in architectural planning and roadmap discussions.

• Mentor analysts and support engineers to build technical expertise and problem-solving capacity.

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Skills, Knowledge & Expertise

• Bachelor’s degree in Computer Science, Engineering, or related field.

• 7+ years of experience supporting or developing retail technology systems.

• Proven expertise with NetSuite ERP, Clarity IMS, and RFID technologies (SML, Zebra, or equivalent).

• Strong background in system integrations, API management, and data synchronization between retail platforms.

• Experience with middleware tools (Celigo, Boomi, or Mulesoft).

• Skilled in debugging, performance tuning, and system optimization.

• Excellent cross-functional communication and stakeholder management.

• Proven track record managing production incidents and system upgrades in live retail environments.

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Compensation

$135,000 – $150,000 / year

(Dependent on experience and technical expertise.)

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Benefits & Culture

• 100% Company-Paid Healthcare (medical, dental, vision)

• Kind Body Fertility Benefits

• 401(k) with 4% company match

• Unlimited PTO

• LinkedIn Learning Access

• Employee Discounts

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Perks (HQ)

• Free weekly catered lunches (Mon–Thurs)

• Dog-friendly office (Thurs & Fri)

• Exclusive product drops & giveaways

• Annual Holiday & Summer Parties

• Pop-up & event invitations

• Complimentary snacks & beverages daily

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Diversity Commitment

At SKIMS, inclusivity and innovation drive everything we build—from our products to our systems. We welcome applicants from diverse backgrounds to join our mission in shaping the future of retail technology.